Refund policy

Order Inspection & Returns – SR Store

1. Order Inspection & Returns

At SR Store, we prioritize your satisfaction. You can inspect your order upon delivery, and if you are not satisfied, you may refuse the order while covering the shipping cost only.

Once an order is accepted and received, we offer exchanges only—no refunds.

2. Exchange Policy

  • You can exchange any item for a different size, color, or model, provided it is available in stock.
  • The item must be unused, in its original condition, with all tags attached.
  • Exchanges must be requested within 3 days of receiving the order.
  • The customer is responsible for any additional shipping costs related to exchanges.

3. Non-Returnable & Non-Exchangeable Items

  • Items that have been used, washed, or damaged after delivery.
  • Custom or personalized items.

4. How to Request an Exchange

To initiate an exchange, please contact us through:

Thank you for shopping with SR Store! We’re committed to providing you with high-quality products and excellent service. 💙